Introduction

Information We Collect

We may collect and process the following types of personal information:

a. Information you provide directly

• Name, email address, phone number, and postal address
• Passport details, date of birth, and nationality (for travel arrangements)
• Medical or dietary information relevant to your trip
• Payment details (processed securely via our payment partners)
• Any other information provided when you contact us or make a booking

b. Information collected automatically

When you visit our website, we may automatically collect:

• Your IP address and browser type
• Pages viewed, time spent on site, and referring website
• Device information and cookies (see Section 8)

c. Information from third parties

We may receive information from trusted partners such as airlines, lodges, and tour operators for the purpose of arranging your travel services.

How We Share Your Information

We will never sell your personal data. We may share your information with:

• Accommodation providers, airlines, and ground operators for booking purposes
• Trusted service providers such as payment processors and email platforms
• Legal or governmental authorities where required by law

All third parties are required to process your data in accordance with applicable privacy laws and only for the purpose intended.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. Booking-related data is typically retained for seven years as required by law.

Your Data Protection Rights

Depending on your location, you have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, where legally possible.
• Restriction: Limit how we process your data.
• Data portability: Receive your data in a structured, machine-readable format.
• Withdraw consent: Opt out of marketing communications at any time.

To exercise your rights, please contact info@indigosafaris.com.

Third-Party Links

Our website may contain links to external sites not operated by Indigo Safaris. We are not responsible for the content or privacy practices of such third parties. We encourage you to review their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised “Last Updated” date.